PrimeCo

EnterpriseOne of the world's largest enterprise software platforms

Client under NDA

Agentic AI, made legible at the scale of an enterprise platform.

Role
Design systems, Interaction design, Governance
Year
2024 —
Ask about it

The name stays behind the contract, as these engagements usually do. The work does not: software that acts on its own is only adoptable if people can tell what it is about to do. We work at the platform layer on exactly that — the patterns governing how an agent introduces itself, asks permission, shows its reasoning, and hands control back.

Consistency at this altitude is not cosmetic. A pattern set once in the design system arrives in every product built on the platform — which is how thousands of teams ship intelligence that behaves the same way twice.

  1. 01

    Introduce

    An agent says what it is and what it can touch before it does anything at all.

  2. 02

    Ask

    Consequential actions wait for a person. Permission is specific, scoped, and easy to refuse.

  3. 03

    Show

    Reasoning is visible at the level a person needs to trust the outcome — not a transcript, not a black box.

  4. 04

    Return

    Control comes back cleanly. Whatever the agent did can be reviewed, undone, or taken over.

Try it — a fictional assistant following the four patterns

  1. 01 Introduce
  2. 02 Ask
  3. 03 Show
  4. 04 Return

Scheduling assistant — demo

Introduce

I’m the scheduling assistant. I can read your calendar and suggest changes. I can’t change anything without asking you first.

Built with
  • Design systems
  • AI interaction patterns
  • Platform governance
  • Accessibility
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